Booking HandbookAcuity Scheduling: pricing, features and fit
Acuity Scheduling lets clients choose an appointment, complete intake questions and pay through a connected processor. It suits a business that wants self-service booking alongside its website and other tools.
Is Acuity Scheduling a fit?
Consider it when
An appointment-led practice, consultant or service team that wants customers to book without exchanging messages. Count the calendars and identify the intake, reminder and payment requirements first.
Look closely if
Calendars and advanced options vary by plan. External automations may need another subscription and someone to maintain them. Check each connection separately if several systems must stay in sync.
Acuity Scheduling pricing
Prices in USD before applicable taxes. Annual figures are monthly equivalents with annual billing. Processor charges and external tools are additional.
Starter
$16/month equivalent, billed annually
One calendar, intake forms and email reminders.
Standard
$27/month equivalent, billed annually
Up to six calendars, text reminders, packages and subscriptions.
Premium
$49/month equivalent, billed annually
Up to 36 calendars, API access and CSS customization.
What else belongs in the budget?
Budget for the scheduler, payment processing and any automation service. Calendar count is a useful first filter, but a required feature may determine the plan even for a solo business.
Work out your total monthly costWhat it covers
- Clients can self-schedule by appointment type through a separate scheduling page or an embedded booking page.
- Acuity documents custom intake forms, email confirmations, email and text reminders, and individual appointments and group classes. Client booking confirmations are sent by email, not text.
- Acuity documents payment integrations with Stripe, Square, and PayPal, and calendar syncing with Google, iCloud, and Microsoft Outlook services.
Connect Acuity to the rest of your business
Payments, busy-time blocking and CRM automation solve different jobs. Choose the connection for the job you need done.
How Acuity Scheduling works
- Set appointment types and hours
Give each service its own duration and availability. Decide which calendar represents each staff member or location.
- Connect the tools you need
Choose your payment processor and outside calendar. Add the intake questions that are necessary to prepare for the appointment.
- Share and try the booking page
Embed the scheduler or share its link. Test a booking, a reschedule and a cancellation with made-up client details.
Try one real booking scenario
You have an outside calendar meeting at 10am. Check whether it blocks Acuity availability, then move the appointment in Acuity and inspect the connected event. Decide which system staff should edit.
What to ask during a demo
If your outside calendar becomes busy, when does the booking page stop offering that time? Ask the provider to demonstrate the sync direction and delay, then reschedule a booking and check its payment and confirmation. Decide which calendar staff should edit so the change stays consistent.
- Confirm the exact plan's calendar limits and access to required messaging, time-zone, class, intake, and staff-management features.
- Confirm that the intended external calendars and payment processor work for the account and location, including the needed sync direction and availability-blocking behavior.
Common questions
Do I need a Squarespace website?
No. You can use a standalone scheduling page or add the scheduler to another website.
Can I use Square payments with Acuity?
Yes. Square is a supported payment processor. If you are comparing booking systems, read Square Appointments vs Acuity; if you want them connected, start with the integrations guide.
Compare your options
Square Appointments
Booking and paymentsAppointments, staff scheduling and checkout within Square’s business tools.
View detailsVagaro
Salon and spa managementBooking, client management and business tools for beauty, wellness and fitness.
View detailsWhat if the booking rules still do not fit?
If a must-have workflow cannot be configured or connected reliably, write down the gap before commissioning a build. Include who will handle maintenance, payments and recovery.